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+ Payment options?
- All major credit and debit cards are accepted through Stripe at checkout, as well as PayPal and Venmo.
- All transactions are processed through Stripe/PayPal (see their websites for policies).
+ When will I receive my order?
- Once placed, your order will be shipped out within 3-5 business days.
- As of right now, all orders will be shipped out via USPS.
- You will receive a tracking number for your order once it is shipped, along with an estimated delivery date.
Note: Delivery delays with any provider are out of my control. =(
+ I need to cancel my order. What do I do?
- All orders have a cancellation window of 24 hrs or 1 day from payment received.
- If your order has already shipped it cannot be cancelled.
- Please reach out as soon as possible with any cancellation requests.
+ I received my order, but I have an issue. How can we fix it?
- Once your item has been delivered you are more than welcome to reach out to me with any issues you may have pertaining to the quality of the item.
***IMPORTANT NOTE! : Because of the nature of the items I offer (fibre items), I'm currently NOT OFFERING REFUNDS but, I will GLADLY address any quality issues you may have with your item once it has been delivered and recieved. ***
- Please reach out to me with any issues, as soon as possible via the contact page form. -